Privacy Policy

Effective Date: March 5th, 2025

Liv Wellness

(“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website golivwellness.com, or engage with us in person at our clinic located at 901 Pier View Dr. #202B, Idaho Falls, ID 84302.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of personal information when you engage with Liv Wellness, including:

Personal Identification Information: Your name, email address, phone number, date of birth, and physical address when you book appointments or sign up for our services. Health Information: Medical history, current medications, and other health-related data, collected during consultations or treatment planning. Payment Information: Credit card numbers, billing addresses, and related financial information required for payment processing. Website Data: IP address, browser type, access times, and pages viewed, collected automatically when you visit our website.All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We use the information collected to: Provide and personalize our services, including wellness plans and consultations. Schedule appointments and communicate with you regarding your plan. Process payments and send invoices. Improve our website, services, and customer experience. Send you promotional information, newsletters, or updates, if you have opted in. Comply with legal requirements and protect the safety and security of our clinic, staff, and customers.

3. How We Share Your Information

We will never sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:

Service Providers: We may share your information with service providers who assist us in offering our services (e.g., payment processors, scheduling platforms, IT support). Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to a court order or government request. Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.

4. Data Security

We take appropriate measures to protect the security of your personal information. These measures include the use of encryption and secure payment gateways for financial transactions, as well as secure storage of health-related information. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

Access: You may request access to your personal information that we hold.

Correction: You can request that any inaccuracies in your data be corrected.

Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions required by law.

Objection: You may object to our processing of your personal data for certain purposes.

Opt-out of Marketing Communications: You may unsubscribe from marketing emails by following the opt-out instructions included in each email or by contacting us directly.

To exercise any of these rights, please contact us at [email protected] or call 2082605575.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes retaining health-related data for legal or regulatory purposes.

9. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children without the consent of a parent or guardian. If you believe we have collected information from a child, please contact us, and we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Liv Wellness

901 Pier View Dr. #202B

Idaho Falls, ID 84302

Email: [email protected]

Phone: 2082605575

By using our services or visiting our website, you agree to the collection and use of your information as outlined in this Privacy Policy.